Associate - Order Management
Genpact
0 - 3 years
Hyderabad
Posted: 17/12/2024
Job Description
Responsibilities
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Creating sales order in system based on Purchase orders sent by customers
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Communicate to customers on order status, any delays or problems with their request
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Handles customer inquiries in the areas of product information, ordering procedure, special order information and pricing, quote information, shipping etc
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Serve as a liaison between end customer and business partners to assist order entry, order maintenance and shipment
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Develop operational tactics to clear order block from sales order to ensure revenue flow
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Provide information and assistance as needed to warehouse people to allow for expeditious processing
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Perform analysis on schedule fluctuation and prepare report to highlight to business
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Perform additional duties as required or requested
Qualifications we seek in you!
Minimum qualifications
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Graduation in any stream
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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