Associate, WFM Reporting

Concentrix

0 - 3 years

Bengaluru

Posted: 16/01/2025

Job Description

Job Title:

Associate, WFM Reporting

Job Description

Associate, WFM Reporting

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.

Role and Key Responsibilities:

Setting up Reporting & MIS for New accounts.

Managing a team of Reporting Associates.

Automation of Existing Reports and Dashboards.

Managing Monthly Incentives and Payroll/Client invoicing.

Preparing and publishing periodic reviews for management

Governing Daily, Weekly and  Monthly Client/Internal reports.

Creating Interactive Dashboards in Excel / Power Bi.

ID management as per Business requirement.

Key Skills and knowledge:  

Good written and oral communication skills.

Excellent mathematical and analytical skills.

Good knowledge of Excel , Advanced Excel, Google sheets and other MS Office products.

Knowledge of VBA / Macros will be an advantage

Knowledge of Power Bi or Google Studio 

Demonstrated ability to multi-task, prioritize, and meet timelines of deliverables.

Self-starter, sense of urgency, and works well under pressure.

Strong attention to detail.

Highly professional and able to develop strong business partnerships

Education : Graduate

Disclaimer:-

'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.'

Location:

IND Bangalore - Ecospace Bus Park

Language Requirements:

Time Type:

Full time

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About Company

Concentrix is a global business services company specializing in customer experience (CX) solutions and technology. Headquartered in Fremont, California, it provides services like customer support, analytics, automation, and consulting to businesses across various industries, including technology, healthcare, finance, and retail. Known for its innovation and commitment to enhancing customer journeys, Concentrix operates in over 40 countries with a focus on delivering personalized and efficient customer engagement solutions.

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