Job Summary
We are looking for an experienced and highly skilled BSS Architect to join our team. In this role you will be responsible for designing and implementing business support systems (BSS) solutions for telecom operators. You should have extensive knowledge of telecom BSS technologies including billing CRM order management service assurance and revenue management.
Responsibilities
You will work closely with business stakeholders technical teams to architect scalable efficient and innovative BSS solutions that meet the evolving needs of the business.
Design and develop end-to-end BSS solutions that meet business requirements and align with the companys overall telecom architecture strategy.
Collaborate with business stakeholders to understand business processes and translate them into technical requirements and solution designs.
Ensure that BSS solutions integrate seamlessly with OSS (Operational Support Systems) network elements and other enterprise systems.
Lead the architecture and design of BSS components including billing systems order management service assurance and customer care applications.
Define integration strategies and architectural patterns for connecting BSS solutions with existing network and IT systems.
Evaluate and select BSS platforms tools that meet business needs ensuring scalability security and performance
Provide technical leadership on BSS architecture design ensuring the adoption of best practices standards and industry benchmarks.
Good to have experience in Microservice implantation
Collaborate with business analysts and process owners to model and optimize business processes ensuring BSS solutions support efficient operations.
Engage with key stakeholders (product owners IT leadership network engineers vendors) to align BSS architecture with business objectives and technical constraints.
Communicate complex technical concepts to non-technical stakeholders including senior management in a clear and understandable way.
Facilitate workshops and design sessions to align stakeholders on system capabilities and architectural decisions.
Ensure that BSS solutions meet service level agreements (SLAs) and performance standards and provide continuous improvement recommendations.
Develop strategies for managing the lifecycle of BSS applications ensuring updates patches and enhancements are planned and executed smoothly.
Ensure that all BSS solutions adhere to relevant security regulatory and compliance requirements including data protection (e.g. GDPR) and telecom industry standards.
Work with security teams to incorporate security best practices into the design and deployment of BSS solutions.
Create and maintain architecture documentation including solution design diagrams integration points and detailed technical specifications.
Provide regular updates and reports to leadership on the status of BSS architecture including risks challenges and mitigation strategies.
Skills
Expertise in BSS platform technologies such as Amdocs Oracle Communications Ericsson or similar platforms.
Good to have experience in Oracle BRM.
Preferred to have knowledge on RESTful APIs microservices and service-oriented architectures (SOA).
Experience with enterprise integration technologies (ESBs APIs SOAP REST).
Strong knowledge of telecom business models revenue assurance billing order management and service assurance.
Familiarity with Agile development methodologies and tools (e.g. Jira Confluence).
Strong analytical and problem-solving skills with the ability to architect solutions for complex business problems.
Excellent communication skills both verbal and written with the ability to influence stakeholders and technical teams.