Assoc Director-Technology II

Job Description:

Overall Purpose: Lead and supervise a team of IT professionals ensuring the development, delivery, and optimization of IT operations across various technical sub-families to align with organizational goals and drive innovation. Sub-family areas are Agile, Software Design and Delivery, Tech Business Support for IT orgs, Database, Systems Architecture and Engineering, Systems Technical Support, and Software Delivery Proj/Prog Mgmt. (If the org or direct reports are Network focused then the Network supervisory job

Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following:
• Team Leadership: Leads IT staff in developing, supporting, and maintaining new and existing applications or systems, ensuring system integrity.
• Software Development Lifecycle: Oversees the software development lifecycle process, ensuring efficient and effective delivery of IT solutions.
• Vendor and Consultant Coordination: Coordinates with technology vendors, outside consultants, and internal resources for project support and evaluation.
• Strategic Collaboration: Works with business areas and IT organizations to identify business issues, develop strategies, and set technical direction.
• Project Leadership: Provides leadership for projects, including business case development, requirement definition, detailed planning, resource allocation, and budget tracking.

• Project management: able to estimate/plan a complex project development , do status reporting  and able to manage by metrics (DORA metrics, App resiliency, support SLA adherence , automation benefits etc.). Ensure smooth project delivery (development as well as support projects).


Job Contribution: Oversees operational aspects of the department, focusing on the day-to-day management of related initiatives. This role is primarily concerned with the implementation and execution of strategies developed by higher management. Typically leads entry-level and career-level staff within the organization. Responsible for influencing decisions regarding the hiring, firing, disciplinary action, promotional activity, and pay decisions for subordinates.

• Should have good experience in either one of the Tech Stack to be able to guide team and do Architecture/design reviews a) ServiceNow development, CMDB, platform Or b) Java, Microservices, Cloud, DevOPS

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It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.