Assoc. Dir. DDIT US&I Sol.Del.Analytics Prod

Novartis

2 - 5 years

Hyderabad

Posted: 21/05/2025

Job Description

Summary

At Novartis, innovation is at the heart of everything we do — and AI is a key enabler in how we reimagine medicine. As an Associate Director Solution Delivery – AI Products, you’ll lead the development and delivery of advanced AI solutions that transform commercial operations in the U.S. market.
You will sit at the intersection of technology, data science, and business — owning the product lifecycle from discovery to deployment, while fostering a culture of experimentation, innovation, and continuous delivery. Working within the DD&T Commercial organization, you’ll turn novel ideas into production-ready products that deliver real-world impact.

About the Role

Key Responsibilities

Product Strategy & Innovation

Shape and own the product roadmap for AI solutions that power next-gen commercial capabilities — including intelligent targeting, omnichannel orchestration, and HCP engagement optimization.
Drive innovation by scouting new AI technologies, validating ideas through MVPs and pilots, and scaling high-value solutions.
Translate commercial objectives into actionable technical requirements and solution architectures.

Technical Delivery & Solution Ownership

Lead cross-functional teams (data science, data engineering, MLOps, digital product) to build, deploy, and operate production-grade AI solutions.
Oversee technical delivery from data ingestion and model development to deployment, monitoring, and retraining.
Ensure models are performant, scalable, secure, and seamlessly integrated into platforms such as CRM and content engines.

Stakeholder Management & Business Alignment

Partner with commercial stakeholders (field teams, marketing, analytics) to define needs, align priorities, and drive adoption.
Act as a translator between business and technical teams — clearly communicating trade-offs, timelines, and value.
Provide thought leadership and influence stakeholders at multiple levels, from working teams to senior leadership.

Compliance & Responsible AI

Ensure solutions align with Novartis standards and external regulations
Embed ethical AI principles into product design — including fairness, transparency, and accountability.

Core Technical Focus Areas

AI/ML Development: Supervised learning, NLP, recommender systems, experimentation frameworks.
Data Infrastructure: Scalable pipelines, real-time data ingestion, structured/unstructured healthcare data.
MLOps: Model deployment, versioning, monitoring, and retraining workflows (MLflow, Airflow, SageMaker, etc.).
Integration: REST/gRPC APIs, integration with CRM (e.g., Veeva), content platforms, and campaign engines.
Cloud Platforms: AWS, Azure, or GCP environments for AI/ML workloads and data operations.

What You’ll Bring

5+ years of product management experience, with 2+ years in AI/ML or data-centric product delivery.
Strong technical foundation and experience working closely with engineering and data science teams.
Demonstrated ability to deliver AI products from concept to production, including service ownership.
Strong stakeholder management skills, with the ability to influence across technical and business domains.
Experience in healthcare, life sciences, or other regulated environments is a plus.

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network

Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards

About Company

Novartis is a leading global healthcare company headquartered in Basel, Switzerland. It specializes in the research, development, manufacturing, and marketing of innovative pharmaceuticals. Formed in 1996 through the merger of Ciba-Geigy and Sandoz, Novartis focuses on areas such as oncology, neuroscience, immunology, cardiovascular diseases, and gene therapies.With a strong commitment to scientific innovation, Novartis invests heavily in R&D and collaborates with biotech companies and academic institutions worldwide. The company operates in over 140 countries and serves millions of patients globally. Novartis is also known for its efforts in access to medicine, using programs like Novartis Access and Novartis Foundation to support underserved populations.