Assistant Vice President– Customer Development & Merchandising

Leadership track record of setting up and managing analytics & operations in a COE / shared services model

Develop and implement strategies to transform retail merchandising practices including products and processes on Assortment, placement, pricing, and promotion.

Lead pilot programs and initiatives to test merchandising concepts, technologies, and processes.

Minimum years of experience in retail merchandising with proven track record of driving transformational changes.

Strong analytical skills and proficiency in data analysis tools and techniques.

Drive transformations to ensure seamless delivery and customer experience liaising with all the relevant teams including client stakeholders, internal teams, vendors, customers etc.

Design and implement process controls, continuous improvement plans, best practices, and policies to ensure top class operational performance.

Intense communication with all business partners to understand their needs and support them in the most efficient way for the company.

Work closely with global clients multiple cross functional teams to identify business needs, requirements and prioritize needs

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.