Assistant Vice President – Human Resource – Employee Relations

Act as a primary point of contact for employees and managers regarding ER issues, providing timely guidance and support.

Address employee concerns, conflicts, and disputes through effective mediation and negotiation techniques, fostering positive outcomes.

Ensure compliance with company policies, procedures, and legal regulations, conducting investigations and recommending corrective actions as needed.

Assist in performance management processes, including coaching managers on performance-related issues.

Collaborate with HR and management teams to develop training programs on ER-related topics.

Maintain accurate records of ER cases, investigations, and outcomes, preparing reports and analysis for management review.

serves as a key contributor to development and maintenance of comprehensive Human Resources policies and strategies.

Manage the employee relations team to provide guidance to management on a full range of employee relations matters including informal and formal grievances, development of performance management plans, disciplinary issues, employee assistance programs etc.

Keep abreast of relevant laws, regulations, and industry trends related to employee relations.

Interpret and present reports on employee relations metrics, trends, and outcomes for key stakeholders. Use data to inform decision making and drive continued improvement in employee relations practices.

Excel in navigating complex matrix organisations and have a high level of organisational awareness.