Assistant Vice President - RTR - GPO
Genpact
5 - 10 years
Kolkata
Posted: 18/06/2025
Job Description
Responsibilities
:Rich working experience in RTR function preferably in the Process Excellence function in a Third party BPO or Shared Services set up.
Manage the delivery of outsourced services F&A : R2R to ensure customer satisfaction and increased revenue through client up-sell
Leading and Driving Process improvement Initiatives in GL and Intercompany space leading to outcomes like Better health of Accounts, Robust Controls & Compliance and Derive Insights to help CFO make informed Business decisions. Help drive Finance Transformation through Process Standardization, Automation and Benchmarking
Use lean six sigma framework to drive continuous performance improvement and drive transformation agenda
Should be able to work with cross functional teams like Operations, GPO, Digital team, Transformation team, Transitions team etc.
Pro-active, ability to trouble shoot, work through organizational change scenarios.
Implement appropriate mechanisms to identify, understand and raise performance gaps and/or performance breakthroughs. Develop and implement improvement plans to close performance gaps.
Collaborate in the new deal process including solutioning, pricing, due diligence, transition and stabilization
Skills and Experience:
Preferably a Chartered Accountant, Graduate in Finance stream or MBA in Finance
Own end-to-end client service delivery and P&L
Be a key driving force in handling new/existing relationships with a set of valuable clients leading to a balanced P&L
Develop a strategy for winning and transitioning new deals while running and growing the existing relationships
Be responsible for ensuring the right solution is proposed for new deals, actively participating in the deal process, aiding and enabling robust transitions, delivering ongoing client satisfaction through consistent high class service delivery, and thereby ensure high NPS, cross sell and profitability
Lead the way in implementing new technologies in operations and display an excellent executive presence
Engage in building collaborative teams that align and work to achieve Genpact and Client goals
Blackline tool experience is mandate
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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