Assistant Vice President Revenue Cycle Management

Manage and own the end-to-end OTC process without supervision.

Maintain strong customer relations & business acumen

Responsible for all the activities related to Order to Cash domain including order management and fulfilment, credit management, claims, and collections

Awareness/understanding of industry best practices and industry benchmarking. To create the vision from as is state to improved state for process

Maintain strong customer relations & business acumen. Manage Client and Process independently and with minimum supervision

Should be able to speak to US based clients to discuss the input and resolve any queries for disputes

Leverage appropriate advanced and sophisticated methods and approaches to synthesize, clean, visualize and investigate data as appropriate to deliver analytical recommendations aligned with the business need

Consult to identify risks and opportunities that impact the performance of the business and convert them into analytical solutions and provide appropriate actionable insights

Actively manage the business continuity plans for the process

Ability to meet outlined and expected standards of timeliness and accuracy in completion of work, through prioritization of team tasks

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.