Assistant Vice President – Lean Digital Transformation
Genpact
5 - 10 years
Hyderabad
Posted: 21/05/2025
Job Description
Responsibilities
Serve in consultant role during implementation to both assure minimal disruption and to streamline internal and external processes. Analyze customers business requirements and develop innovative and effective solutions to the challenges they face. Bring industry knowledge, world-class capabilities, innovation, and cutting-edge technology to our clients along the F&A spectrum to help them improve their performance.
Provide coordination with IT to establish data interface options with customers, including establishing data specs and evaluating data sets.
Collaborate with offshore team to design, develop and configure the product to customer specifications.
Liaison with the operations, sales, marketing, and product management team to ensure the best experience for the customer and that customer requirement are considered for product evolution.
At times, handle multiple projects/products in parallel for different customers in different regions and time zones.
Serve as customer representative ensuring that customers needs and requirements are communicated to all departments supporting the customer to ensure successful implementation.
Establish and drive customers to meet established system go-live dates.
Collaborate closely with the technical team and customers systems and IT team in connection with data feeds, data mapping, and new system training.
Appropriately record project activities, accurately track, and concisely report project statuses, and manage projects within the defined model.
Oversee hand-off to account management upon completion of the implementation project.
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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