Assistant Vice President

· Lead, motivate, and manage the large telesales team for multiple locations to achieve sales target

· Develop and implement telesales strategies that align with the company's goals.

· Monitor team performance, provide regular feedback, and conduct performance evaluations.

· Ensure the team is adequately trained and up-to-date with product knowledge, sales techniques,

and industry trends.

· Develop and execute a comprehensive telesales plan to achieve sales targets.

· Identify new sales opportunities and develop strategies to maximize conversion rates.

· Monitor market trends and competitor activities to adapt sales strategies.

· Ensure the telesales team follows up on leads, nurtures customer relationships, and closes deals

effectively.

· Oversee day-to-day telesales operations ensuring processes are efficient and effective.

· Implement CRM tools and systems to track sales activities and customer interactions.

· Analyze sales data and metrics to identify areas for improvement and optimization.

· Coordinate with other departments, such as marketing and customer service, to ensure alignment

on sales strategies.

· Ensure high levels of customer satisfaction by maintaining excellent relationships with clients.

· Handle escalations and resolve customer issues in a timely and professional manner.

· Develop strategies to retain existing customers and enhance customer loyalty.

· Prepare regular sales reports and present them to senior management.

· Analyze sales data to measure performance and identify trends.

· Provide insights and recommendations for improving sales processes and strategies.