Assistant Vice President - Client Relationship Manager

Responsibilities

As a AVP Client relationship you will be responsible to nurture and grow existing accounts as well as opening new doors and fostering emerging relationships to penetrate and grow Genpacts footprint in CPG & Hitech vertical.
Who can help develop relationship with CPG sales organizations and build strong go to market strategies.
Help build creative & profitable commercials models for Genpact
Build right data strategies , which can help define right promo planning to execution.
Develop Industry Insights capability
Consultative skills & Executive presence in Clients discussion
Collaborate with Sales and Operations senior leadership to build momentum on new deals and successful conversion.
Project managing internal cross-functional client issue resolution and the associated response
Develop a growth strategy focused both on financial gain and customer happiness
Promote a culture of trust, respect and transparency with the team and the client.
Operational excellence governance, project prioritization, team resource optimization
Conduct research to identify new markets and customer needs in Deduction management space
An innovative mindset to identify improvement opportunities to optimize processes, decrease costs and increase client value
Strategic thinker with the ability to translate strategy into an executable plan.
Build and manage collateral requirements for customer meetings by coordinating with key partners Sales, Operations, Value Share teams, Transformation and Digital teams
Perform SWOT Analysis, Due Diligence, Financial Statement to check business impact for new customers.
Transformation mindset and eye for identifying automation/process improvement opportunities.
Promote the companys products/services addressing or predicting clients objectives
Identifying and mapping business strengths and customer needs
Develop business case studies showcasing the impact for value Share aimed at new and existence customers
Actively work to build and mentor highly motivated, enthusiastic, and skilled teams.