Assistant Vice President- Finance Lead Operations

5 - 10 years

Gurugram

Posted: 03/08/2025

Responsibilities

Deep domain knowledge in all sub service lines (R2R, I2C, P2P). Insurance experience & knowledge will be an added advantage

Delivering Value through transformation initiatives, ensuring Zero Surprise operations and Growing business with client

Deliver Tech and Data Analytics enabled operations on Transaction / outcome commercials

Adhering to client & contract requirements, manage client relationship independently till CXO levels

Work with the client organization to ensure common objectives are delivered

Qualifications

Minimum Qualifications

Lead the complete ambit of outsourced operations for F&A to ensure high levels of customer satisfaction for both functional and CXO stakeholders

Groom and enable career progression while encouraging Genpact culture (CI2). Achieve /exceed retention targets and driving continuous upskilling within teams.

Collaborate and work globally with other Genpact business leaders and functional leaders to build and commercialize existing and new product offerings

Demonstrate lean six sigma framework to drive continuous performance improvement and drive transformation agenda

Must be able to work with cross functional teams like Operations, HR, Service Line, Digital, Transformation, Transitions, etc.

Pro-active, ability to trouble shoot, work through organizational change scenarios.
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.

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