Assistant Vice President - Procurement to Pay, Service Delivery Leader
Genpact
5 - 10 years
Hyderabad
Posted: 3/5/2025
Job Description
Responsibilities
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Managing entire operations of Procure to Pay for different regions like ANZ, Europe, UK&I and North America.
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Lead a team of 100 FTEs with different time zone
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Hiring and staffing large teams to ensure operations stability
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Lead/groom supervisors to ensure all the process activities are completed and SLAs met
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Get Involved is customer engagement activities, will be one point of contact for Process owners / Sourcing Leaders / Controllers / Finance Managers
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Oversee contractual changes / amendments
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Collaborate with transitions team in case of FTE ramp up / scope additions
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Drive quality initiatives to bring continuous improvements
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Oversee turnover, training for staff, and involving in their development planning
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Drive Compliance and putting system/process controls
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Closely working with Service delivery leader and sales to manage account P&L
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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