Assistant Vice President, Supply Chain Management

Review as is business requirements and ways of operating and recommend solution for E2E process improvements and standardization. 

Identify and collaborate effectively with various business stake holder globally to solve key business challenges through implementing best practice solutions involving process change, configuration, and or customization. 

Has a strong focus on gathering core requirements, beyond stated requirements and correctly places these within a broader context 

Work with global business and shared services groups to define standard KPI/metrics, Service Levels that supports decision making including processes like, Contract entry/analysis, Contract Audit, Billing, Collection, Resolution, Accounts Receivable 

Develop a strong cadence with business stakeholders to consistently evaluate the performance against targets, service levels and make appropriate adjustments to meet the requirements of the business 

Partner with Sales, Business and Transformation teams to identify and implement process and system improvements, driving continuous improvement as well as proactive response to ever changing business and industry needs  

Lead development of global Lead to Cash working closely with counterparts for reporting including daily/weekly/monthly dashboards, as well as executive management reporting for month/quarter end close requirements  

Experience in establishing operating framework through technology, MIS and governance to monitor response time and quality to response to queries and escalation from the business 

Lead standardization of the processes across regions, development and maintenance of desktop procedures, policies and procedures for the department  

Ensure strong process controls and no risks/significant observations during Audits (Sox, Internal Audit, External Audit) 

About Company

Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.