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Assistant Vice President, OTC (Order Management & Customer Service)

Genpact

5 - 10 years

Jaipur

Posted: 03/09/2024

Job Description

Responsibilities

:

•    Follow established policies & procedures as laid out in SOPs and other relevant process documents.
•    Manage the following areas - Order Management, Customer Service
•    Drive Digital & Process Transformation
•    Support month-end close activities.
•    Willing to work in US shifts and follow US calendar for Holidays.
•    Be a central point of contact for an account(s) with an onsite team.

About Company

Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.

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