Assistant Vice President, OTC (Order Management & Customer Service)
Genpact
5 - 10 years
Jaipur
Posted: 03/09/2024
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Job Description
Responsibilities
:• Follow established policies & procedures as laid out in SOPs and other relevant process documents.
• Manage the following areas - Order Management, Customer Service
• Drive Digital & Process Transformation
• Support month-end close activities.
• Willing to work in US shifts and follow US calendar for Holidays.
• Be a central point of contact for an account(s) with an onsite team.
About Company
Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.
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