Assistant Vice President, Order to Cash

Responsible for strategic planning, execution, project management, and re-engineered operations for large business processes. Prior experience managing processes with 100+ employees

Manage budgets, allocate resources to projects, and plan to effectively deliver services within budgetary limits.

Effectively resolve internal and external customer issues and negotiate contracts.

Drive transformation, best practices framework, case studies, benchmarking for making processes more efficient and effective

Proven ability to analyze operational business requirements, identify potential opportunities, and develop innovative cost-effective solutions for enhancing competitiveness, increasing revenues, and improving customer service offerings to drive business metric improvements and delivering significant business impact results

Review collection reports ascertaining the status of collections and balances outstanding to ensure compliance with the credit & collection policy. Develop a strategy to improve AR and reduce bad debts.

Lead all aspects of business operations including planning, tracking, supervising, performance reviews, controlling, reporting, and delivering to business and clients, and accountable for the global production environment, ensuring proper change control, monitoring, availability, future growth, and capacity.

Accountable to oversee daily, weekly, and monthly project reports analyzing teams performance and productivity, quality scores, and business results. Direct and coordinate with managerial teams on continuous improvement projects, providing guidance and direction to managers on setting performance standards and monitoring performance

Manage the preparation of all related month-end reports as part of the month-end closing process.

Collaborate with other departments on accounting and finance-related projects. Participate in the annual audit. Completes all A/R related audit schedules according to a timeline set forth

Oversees creation and implementation of standard operating procedures for business operational departments, process maps, policies, and procedure manuals, and leveraged in day-to-day operations.

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.