Assistant Vice President, Operations for Life Insurance Division

Will be responsible for managing the overall operations for one or more accounts

Would be accountable for managing clients and internal stakeholders and partnering with them to successfully manage the Global delivery for aligned accounts.

Should be able to steer growth conversations with the clients, create POVs to be taken to the clients.

Drive in achieving & exceeding all Internal and Customer key metrics

Plan and lead the execution of employee engagement, rewards, and recognition to help drive performance and mitigate attrition.

Develop staff by assessing Leadership competencies and promote training and career planning; coaches employees for career development. Provides input into hiring decisions.

Monitor performance of the cluster according to established standards. Provides performance feedback on Supervisors and Associates. Prepares fair, accurate and thorough performance reviews.

Accountable for meeting business goals. Coordinates with other units to ensure an alignment of processes to minimize revenue loss.

Monitor and ensure compliance with department, business unit, and regulatory agency standards and practices

Establish detailed process understanding to be able to understand team & clients prospective & add value

Innovate processes to introduce modern age technologies & solutions available