Assistant vice president, Finance & Accounting (SDL Role)

Ensure delivery per customer expectation along with meeting defined SLA and ensure Customer satisfaction. 

Communicate, coordinate & initiate actions ensuring magnificent & smooth function of the processes 

Coordinate within team & ensure all necessary information is compiled, reviewed, and approved (if necessary) for credit memos, refunds, credit investigations, client billings, adding new customers to the master file, and applying and reconciling cases 

Handle all monthly closing activities and month-end reporting 

Provides direction and directives to the departmental team members in the performance of their duties, establishing work priorities and in achieving management objectives 

Share standard methodologies with customer and identify areas of improvement within processes (Billing, Credit & reconciliation process) 

Understanding of digital assets and tools for F&A domain 

Own end-to-end client service delivery and P&L 

Be a key driving force in leading new/existing relationships with a set of valuable clients leading to a balanced P&L 

Develop a strategy for winning and transitioning new deals while running and growing the existing relationships 

Lead the way in implementing new technologies in operations and display a good executive presence 

Engage in building collaborative teams that align and work to achieve Genpact and Client goals.