Assistant Store Manager

Company Description

This is an opportunity to work with one of Kolkatas top Kantha Boutiques. Kantha by Farah Khan has been featured in media several times. It is a very fast-growing brand having customers all across India & abroad. We need staff to work in Farah Khan Boutique in Kolkata

Role Description

You are a Store Manager for Farah Khan Boutique located in Kolkata. Your main responsibilities include supervising staff, providing excellent customer service, managing inventory and sales targets, implementing retail policies, and maintaining high store presentation standards. You will also handle customer queries, resolve complaints, and focus on enhancing the overall customer shopping experience.

Key Responsibilities :

- Supervise daily store operations effectively

- Ensure excellent customer service and satisfaction

- Manage inventory management software, inventory levels and sales targets

- Implement retail policies and procedures

- Maintain high store presentation standards

- Handle customer queries and resolve complaints

- Ensure compliance with safety and operational regulations

Qualifications

- Strong Customer Service and Customer Satisfaction skills

- Proven Boutique or Store Management experience

- Effective Communication skills

- Knowledge of Textiles

- Analytical and problem-solving skills

- Leadership and organizational skills

- Experience with inventory management and sales tracking is an advantage

• - Graduate; additional course/qualification in Fashion or related field is preferred.