ASSISTANT SHIFT MANAGER

Job description for Assistant Shift Manager

The Assistant Security Shift Manager in a casino plays a vital role in maintaining the safety and security of the premises, staff, and patrons during assigned shifts. They assist the Security Shift Manager in overseeing security operations, managing the security team, and responding to incidents and emergencies promptly and effectively.

Key Responsibilities:

·         Assist the Security Shift Manager in supervising and coordinating security operations during assigned shifts.

·         Monitor surveillance systems, conduct patrols, and ensure compliance with security procedures.

·         Respond swiftly and appropriately to security incidents, disturbances, and emergencies.

·         Support the training and development of security personnel, providing guidance and mentorship.

·         Assist in the implementation and enforcement of security protocols and policies.

·         Collaborate with other departments and external agencies to address security concerns and maintain a secure environment.

·         Prepare incident reports and maintain accurate documentation of security-related activities.

·         Contribute to the development and execution of emergency response plans and procedures.

 Qualifications:

·         Min HSSC pass, diploma or equivalent required; additional training or certification in Security may be preferred.

·         Min Experience of 8 year

·         Previous experience in a security role within a casino or similar environment.

·         Familiarity with security protocols, procedures, and best practices.

·         Knowledge of surveillance systems, access control, and emergency response technologies.

·         Strong communication, problem-solving, and decision-making skills.

·         Physical fitness and the ability to handle physically demanding tasks.

·         Flexibility to work varied shifts, including evenings, weekends, and holidays.

·         Understanding of relevant laws, regulations, and industry standards.