Assistant Registrar

Position Summary

The Assistant Registrar supports the Registrar in managing all academic records, registration

processes, and compliance functions of the university. The role ensures the accuracy,

security, and integrity of student records while delivering high-quality service to students,

faculty, and staff.

Key Responsibilities

1. Academic Records Management

Maintain and update student academic records, ensuring accuracy and confidentiality.

Oversee transcript processing, enrollment verifications, degree certifications, and

record requests.

Monitor and ensure compliance with FERPA and university data-governance policies.

Manage record retention, digitization, and archiving systems.

2. Registration & Enrollment Operations

Coordinate semester registration processes, including course scheduling, add/drop

periods, and waitlist management.

Troubleshoot registration problems and assist students and departments with

enrollment issues.

Monitor academic standing, probation, and student progression updates.

3. Graduation & Degree Audit

Oversee degree-audit procedures and confirm students completion of academic

requirements.

Coordinate graduation application processes and maintain related documentation.

Prepare graduation lists, honors designations, and reportable degree data.

4. Compliance & Reporting

Assist in preparing internal and external reports (government agencies, accreditation

bodies, institutional research).

Ensure compliance with academic regulations, university policies, and external

reporting standards.

Review and interpret academic policies and help develop or revise procedures.

5. Technology & System Administration

Maintain and update Student Information System (Banner, PeopleSoft, Jenzabar, etc.).

Identify and resolve data inconsistencies, run audits, and test system changes.

Support implementation of new technologies to improve registrar operations.

6. Service & Communication

Provide guidance to students, faculty, and staff regarding academic policies and

procedures.

Coordinate communication related to registration, deadlines, graduation, and policy

changes.

Serve on committees and support university-wide initiatives as assigned.

7. Leadership & Coordination

Supervise or support staff in the Registrars Office (e.g., clerks, records assistants).

Assist in training staff on policies, systems, and workflows.

Act as the Registrars representative in their absence.

Required Qualifications

Bachelors degree (Education, Administration, Information Systems, or related field).

Experience in higher education administration, preferably in a registrar or academic

services office.

Strong knowledge of registration processes, records management, and academic

policy.

Proficiency with Student Information Systems and Microsoft Office/Excel.

Excellent communication, problem-solving, and organizational skills.

Ability to handle sensitive information with confidentiality.

Preferred Qualifications

Masters degree in Higher Education Administration or related field.

Experience with data reporting tools (Power BI, Tableau, Argos).

Familiarity with accreditation standards and government reporting requirements.

Supervisory or team-lead experience.