Assistant Operations Officer

Kindly note this requirement is for one of our Client located in Mulund, Mumbai

The Role:

The Junior Maritime Operations Officer (JMOO) plays a critical role in supporting global operational and administrative functions across the Global Operations Centre (GOC) which is based in Southampton, UK. Based in the Mumbaioffice, the JMOO is central to the smooth delivery of day-to-day administrative activities and themaintenance of accurate operational records across key systems.

The JMOO is responsible for maintaining accurate and up-to-date internal transit records throughout the full employee lifecycle, from onboarding through to offboarding. By providing comprehensive administrative and operational support to the GOC, the role ensures effective coordination, reliable record-keeping, and efficient daily operations, enabling the wider team to focus on core business activities.

Roles and Responsibilities:

Maintain accurate and up-to-date internaltransit and operational records across all relevant systemsthroughout the transitlifecycle, from onboarding to offboarding.

Provide comprehensive administrative and operational support to the Global Operations Centre (GOC) to ensuresmooth day-to-day operations.

Support onboarding and offboarding processes by coordinating documentation, system updates, and required administrative actions.

Ensure data accuracy,consistency, and compliance with internal policies, procedures, and data protection requirements.

Coordinate and track administrative requests, ensuring timely completion and appropriate follow-up.

Liaise with internal teams and stakeholders to support effective communication and information sharing.

Identify and escalateissues or discrepancies in records or processes as required.

Support continuous improvement by identifying opportunities to enhance administrative and operational processes.

Provide ad hoc administrative and operational support in line with business needs.

Qualifications and Skills:

High levels of initiative and self-motivation.

Have good judgement and decision-making skills,with an understanding of the impact on stakeholders.

Strong multi-tasking skills, with the ability to coordinate activities, facilitate unit goals and manage resource requirements.

Excellent IT skills coveringthe Microsoft OfficeSuite.

Strong administration skills, with the ability to assist in numerous projects simultaneously.

Previous experience withinthe maritime servicessector in an operational coordination/administration role would be advantageous.