Assistant Operations Manager

Were Hiring || Assistant Operations Manager Sales (US Telecom Process)

• Location: Gurgaon
• Process: US Telecommunication

• Key Responsibilities:

• Drive sales performance and revenue targets for the US Telecom process
• Manage, mentor, and motivate team leaders and frontline sales teams
• Monitor KPIs, productivity, quality, and compliance metrics
• Implement sales strategies, action plans, and performance improvement initiatives
• Ensure client satisfaction through consistent delivery and operational excellence
• Collaborate with cross-functional teams for seamless operations

• Desired Candidate Profile:

• Proven experience in US Telecommunication Sales (BPO environment preferred)
• Strong leadership and stakeholder management skills
• Excellent communication and analytical abilities
• Result-oriented mindset with exposure to handling targets and escalations
• Experience in managing large teams will be an added advantage