Assistant MIS Manager

Role: Assistant MIS Manager

Location: Gurugram

Mode: Work from office

Position Overview

The Assistant MIS & Data Analytics Manager will be responsible for organizational reporting, data management, and analytics initiatives. The role combines strong MIS competencies with advanced analytical capabilities to support strategic decision-making. This includes developing dashboards, automating reports, analyzing trends, and establishing governance over data processes. Knowledge of Oracle systems is preferred.

Key Responsibilities

MIS Reporting & Dashboard Management

• Lead the creation and distribution of all daily/weekly/monthly MIS reports across business functions.
• Build and maintain dashboards that track KPIs such as productivity, financial performance, operational efficiency, and manpower metrics.

Data Analytics & Insights

• Analyze complex datasets to identify trends, patterns, and business opportunities.
• Develop predictive models, performance insights, and scenario analyses to support strategic planning.
• Conduct root-cause analysis on operational challenges and recommend data-driven actions.
• Translate analytical findings into clear, actionable business recommendations.

Automation & System Enhancement

• Drive automation of manual reporting processes using Excel (advanced), SQL, Power BI/Tableau, and other tools.
• Develop data models and ETL processes to streamline reporting workflows.

Data Governance & Quality Control

• Implement data governance frameworks to maintain data accuracy, completeness, and integrity across systems.
• Define data dictionaries, SOPs, and audit trails for all MIS and analytics functions.

Stakeholder Collaboration

Team Management & Capability Building

• Lead and mentor a team of MIS and data analysts.
• Allocate tasks, review output quality, and ensure adherence to SLAs.
• Build capability in advanced analytics, BI tools, and reporting automation within the team.

Qualification & Experience

• Graduate/Postgraduate in Data Analytics, Statistics, Commerce, Computer Science, Engineering, or related fields.
• 6+ years of experience in MIS, Data Analytics, or Business Intelligence roles,
• Experience in data-heavy industries (BPO, Shared Services, BFSI, IT, E-commerce) preferred.

Key Attributes

• High attention to detail and accuracy.
• Strong problem-solving approach and analytical curiosity.
• Ability to simplify complex data into actionable insights.
• Process-oriented with a continuous improvement mindset.
• High integrity when working with sensitive business data.

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, colour, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.