Assistant Manager - Payroll (Australia)

About Company:

Manpower Group India is a global leader in innovative workforce solutions. It offers comprehensive Workforce Management - Recruitment Process Outsourcing (RPO), IT and Non-IT Staffing Solutions, Permanent Recruitment, Career Management and Transition and Leadership Training C Development. Our HR Solutions support organizations in meeting critical talent needs. We endeavor to be a catalyst to our clients and candidates in helping them succeed in the transforming world of work.

Role Overview:

We are seeking an experienced professional to join our Shared Services team specializing in OTC (Order to Cash) processes with a specific focus on Payroll. The ideal candidate will be responsible for overseeing the end-to-end payroll processing for our organization, ensuring timely and accurate payroll administration, compliance, and effective management of employee accounts within the OTC domain.

Key Responsibilities:

• Manage and process payroll-related transactions within the OTC cycle in a timely and accurate manner.
• Ensure accurate payroll processing, including employee compensation, deductions, taxes, and benefit administration.
• Lead, guide, and mentor a team of payroll professionals to ensure smooth payroll operations and focus on continuous improvement.
• Collaborate with cross-functional teams including HR, finance, and customer service to ensure smooth payroll operations.
• Address and resolve payroll discrepancies, employee inquiries regarding payroll issues, and ensure prompt and effective solutions.
• Monitor and review team performance to ensure adherence to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) related to payroll processing.
• Assist in the development of training programs to enhance payroll knowledge and team efficiency.
• Ensure compliance with internal payroll policies and external regulations (e.g., tax laws, labor laws) during payroll processing.
• Prepare and maintain payroll documentation, reports, and records for audits and regulatory requirements.
• Assist with month-end and year-end closing activities related to payroll and taxes.
• Continuously identify areas for process improvement and implement best practices to enhance payroll accuracy and efficiency.
• Support payroll audits and ensure compliance with all organizational standards and external audits.
• Work within a shared service environment, ensuring team targets and service objectives related to payroll are met.

Required Skills and Qualifications:

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• Minimum of 5-G years of experience OTC payroll processes, with a specific focus on payroll administration and payroll-related billing.
• Solid understanding of payroll processing, taxation, employee compensation, and related OTC functions.
• Experience in managing or leading a payroll team within a shared services environment.
• Strong leadership skills with the ability to motivate and develop payroll team members.
• Knowledge of ERP systems (e.g., SAP, Oracle) and payroll management platforms.
• Attention to detail and excellent problem-solving skills in payroll-related tasks.
• Ability to work collaboratively with cross-functional teams (HR, Finance, etc.) to ensure payroll accuracy.
• Excellent communication skills, both written and verbal, with the ability to handle employee inquiries effectively.
• Ability to manage multiple payroll-related tasks and meet deadlines in a fast-paced environment.
• Should be comfortable working IST 4 AM to 1 PM shift.