Assistant Manager, Order to Cash!
Genpact
5 - 10 years
Jaipur
Posted: 21/05/2025
Job Description
Responsibilities
The candidate must be well versed with over all Order to cash Domain knowledge i.e, Customer Master, Credit, Collections, Dispute Management and Cash applications
Consult to identify risks and opportunities that impacts the performance of the business and convert them into analytical solutions and provide appropriate actionable insights
Working closely on a consistent pipeline of opportunities.
Will lead all the activities related to Customer Master, Credit, Collections, Dispute Management and Cash applications
Client Relationship management: Constantly communicate with client and internal stakeholders to build a strong relationship that is essential for seamless delivery of services
Operational excellence governance, weekly utilization, project prioritization, team resource optimization etc.
Managing and recording performance of team members. Hire, coach, mentor and develop the staff skills and provide career development planning and opportunities
Partner with Human Resources to handle client engagement staffing levels, develop employees, manage performance issues and/or gaps, succession planning and employee retention
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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