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Assistant Manager Operations

Allianz Services

2 - 4 years

Hapur, Thiruvananthapuram

Posted: 12/01/2026

Getting a referral is 5x more effective than applying directly

Job Description

Job Role: Assistant Manager - International Voice Process

Skills: Work experience in International Voice Process, Team Management, Performance Management

Experience: 06 to 10 years

Job Location: Trivandrum


Job Requirement:


  • Good work experience in International Voice Process
  • Excellent communication and team management skills
  • Minimum 2 years of experience in working as Team lead.
  • Good knowledge about contact centre metrices
  • People Management (KRA & Appraisal handling experience)
  • Stakeholder Management, Performance Management, Attrition handling
  • Flexible to work in rotational shifts.


Join us. Lets care for tomorrow.


Disclaimer: At Allianz, we believe in a diverse and inclusive workplace and in giving fair and equitable opportunities to all our employees, so everyone can succeed. We, the Allianz Services India family, welcome all applications from all regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life.

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