Assistant Manager/Manager - International Business

Job Description

Role - Assistant Manager/Manager Inbound International Business

Department International Business

About Us

Prudent is a Composite Insurance Broker regulated by the Insurance Regulatory and Development Authority of India (IRDAI) and headquartered in Mumbai, India. Prudent is one of the leading insurance brokers in the country.

We specialize in building long-term relationships and instilling confidence in our partners. As a partner-focused organization, we are committed to delivering best-in-class insurance solutions and services tailored to meet the diverse needs of our clients.

Recognized as:

• Great Place to Work 2024,2025 and 2026 - This achievement reflects our unwavering commitment to a workplace where innovation, collaboration, and success go hand in hand; thanks to each Prudent family member for being the driving force behind our success.
• One of ! This Honor reflects our unwavering commitment to fostering a culture where every woman can thrive and shine, and every voice is heard. Together, were building a future of , , and for all team members!!

Job title - Assistant Manager/Manager Inbound International Business

Reporting To Vice President International Business

Branch - Bangalore

Job Summary/About the Role - To Institutionalise the Broker - Insured Partnership, build customer loyalty, penetrate, expand and protect the accounts by ensuring the local admitted policy is placed as per the instructions of the Controlled Master Program, minimizing premium and maximizing coverage for local quotes, and providing risk mitigation advice.

Required Qualifications Any bachelors or masters Degree

Required Experience and Skills

• Demonstrated ability to learn quickly and contribute
• Excellent written and verbal communication skills
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and preferably able to use higher level functions in excel
• Solution-oriented (proactive in identifying root cause and proposing appropriate solution)
• Goal-oriented, Team player/collaborative
• High level listening skills (ability to infer additional meaning from written communication from our broker partners through the tone of the communication, not just the specific instructions)
• Having a marketing orientation and savviness is helpful

Key Responsibilities

• Onboarding new clients following Prudent's processes (securing BORL, PAN Card, GST No., submitting RFQ through QMS, preparing recommendations through QCR, preparing Placement Slips, completing entries in Px)
• Preparing policy summaries in our brokers'/networks' online tools
• Retention and Cross-selling by meeting clients, preparing MOM, doing a gap analysis, proposing coverage, and securing buy-in for proposed coverage
• Building and maintaining relationships with our broker partners through prompt, proactive, complete, and relevant communication
• Communicating Prudent updates/posts to our clients/prospects on LinkedIn; brand building among our international network partners through social media channels as well as direct mailers
• Sending Prudent company or regulatory updates to clients and brokers
• Maintaining data bases of brokers, insurers, clients in Px and Salesforce to send Prudent news
• Higher level knowledge of Property, Marine, Liability, Financial Lines, and EB insurance.
• Maintaining end to end client relationship, retaining them, and actively finding cross sell opportunities and asking for references from the existing clients
• Having Consultative approach/experience in small to mid-size Employee Benefits Placements
• Overseeing the CL client relationship, collaborating with internal departments to identify and deliver solutions, and ensuring service deliveries as per international department standards/expectations.
• Basic understanding and knowledge of risk management Property Loss control and Marine loss control.