Assistant Manager – LXP administration – Learning Process

Genpact

5 - 10 years

Bengaluru

Posted: 31/05/2025

Job Description

Responsibilities

  • Platform Administration: Manage user accounts, permissions, and roles within the LXP/ LMS

  • Content Management: Upload, organize, and maintain learning content, including courses, videos, and other educational materials.

  • User Support: Provide technical support to users, troubleshoot issues, and ensure timely resolution of problems.

  • Reporting and Analytics: Generate and analyze reports on user engagement, course completion rates, and other key metrics to inform decision-making.

  • Training and Onboarding: Conduct training sessions for new users and provide ongoing support to ensure effective use of the platform.

  • Collaboration: Work closely with HR, IT, and other departments to align learning initiatives with organizational goals.

  • Continuous Improvement: Stay updated on the latest features and updates and implement best practices to enhance the learning experience.

Qualifications we seek in you!

Minimum Qualifications / Skills

  • Experience: Good years of experience in Skillsoft-Pericipio LXP/ SuccessFactor LMS

  • Technical Skills: Proficiency in using Skillsoft Percipio/

    About Company

    Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.

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