Assistant Manager - LPM

Role Details-

• Position: Assistant Manager LPM (Legal Operations Management)
• Grade: JL4A
• Location: Pune
• Shift: Flexible for shift hours
• Educational Qualification: Graduate (any discipline) or LLB
• Mandatory: Strong team management experience
• Team Size Exposure: Must have led/managing teams of 2025 members (overall project exposure up to 50)

Key Responsibilities-

• Proven expertise in Operations Management and/or Project Management
• Strong understanding of Contract Management concepts
• Excellent communication skills and client management exposure
• Experience handling service quality, compliance, audits, SLA tracking, governance, and reporting
• Strong analytical and decisionmaking abilities
• Advanced MS Office proficiency (Excel, PPT, Outlook, Word)

Role Responsibilities-

• Lead and manage a team of ~2025 legal/contract management professionals
• Oversee daytoday operations ensuring adherence to SOPs
• Manage service quality, audits, compliance, and governance
• Drive SLA adherence, RCA, and performance improvements
• Conduct daily/weekly/monthly reporting
• Handle client escalations and feedback management
• Ensure Knowledge, Risk, and Information Security compliance
• Identify and drive process improvement initiatives
• Facilitate training, transitions, and capabilitybuilding
• Drive structured performance appraisals and SMART goal tracking
• Oversee timely hiring and onboarding aligned to resource plans

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