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Assistant Manager - Logistics Lead

Genpact

5 - 10 years

Hyderabad

Posted: 21/05/2025

Job Description

Responsibilities

  1. Team Management:

  1. Lead and mentor a team of Track and Trace Analysts.

  1. Assign tasks and monitor team performance.

  1. Conduct regular team meetings and provide feedback.

  1. Track and Monitor Shipments with Brokerage Providers:

  1. Oversee the real-time status of shipments using tracking systems and tools.

  1. Identify delays, disruptions, or exceptions in the supply chain and take corrective action.

  1. Data Analysis and Reporting:

  1. Collect, analyze, and interpret shipment data to identify trends and issues.

  1. Develop and maintain dashboards and performance reports.

  1. Issue Resolution:

  1. Act as the primary point of contact for escalated shipment-related issues.

    About Company

    Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.

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