Key Responsibilities

I. Talent Acquisition & Onboarding

Experiential Hiring: Develop and execute creative, values-based recruitment strategies to attract talent that embodies the CGH Earth ethos and the unique, eco-conscious spirit of the Andaman Islands , delivering genuine service excellence.
Full Cycle Recruitment: Manage end-to-end recruitment for all resort departments (Front Office, F&B, Housekeeping, F&B Production, Engineering, Water Sports, etc.), focusing on quality of cultural fit and service aptitude over volume.
Cultural Immersion: Oversee a comprehensive onboarding and induction process that provides new hires with an authentic immersion into the resorts location, commitment to sustainability , and heritage of service excellence.

II. Cultural Stewardship & Employee Well-being

Culture Champion: Actively promote and embed the core CGH Earth values , including sustainability, local authenticity, and ethical practices, into all HR programs and daily operations.
Well-being Initiatives: Design and implement holistic employee well-being programs tailored to the challenges and opportunities of remote island living.
Communication: Serve as an approachable point of contact for all employees, fostering an environment of trust, transparency, and open dialogue.

III. Employee Relations & Legal Compliance

Industrial Relations: Expertly manage all aspects of employee relations, grievances, disciplinary actions, and terminations, ensuring fairness and strict adherence to Andaman & Nicobar Administration labor rules and other relevant Indian labor legislation (e.g., Factories Act, ESI, PF, Payment of Gratuity Act).
Performance Management: Administer the resorts performance review process, coaching managers on effective feedback delivery, development planning, and managing performance improvement plans.
Policy Management: Draft, implement, and communicate clear, legally compliant HR policies and procedures that align with both operational needs and the CGH Earth philosophy.

IV. Training & Development

Service & Leadership Training: Collaborate with Department Heads to identify specific service standard gaps and implement training modules focused on luxury hospitality service, local guest engagement, and leadership development.
Compliance Training: Ensure all mandatory training (POSH, safety, food hygiene, etc.) is conducted and tracked meticulously.
Succession Planning: Identify, nurture, and develop internal high-potential talent to support career progression and continuity within the CGH Earth group.

V. HR Operations & Administration

HRIS & Record Keeping: Manage the Human Resources Information System (HRIS) and maintain meticulous, confidential personnel records, ensuring data accuracy for payroll, attendance, and compliance audits.
Compensation & Benefits: Oversee payroll processing, benefits administration, and compensation structure, ensuring internal equity and market competitiveness for hospitality roles in a remote environment.
Workforce Planning: Manage staffing levels, shift schedules, and resource planning to ensure optimal efficiency while adhering to labor hour regulations.

Required Qualifications & Competencies

Education & Experience

Master's degree in Human Resources Management, MBA (HR specialization), or a related field.
A minimum of 4-8 years of progressive experience in Human Resources, with at least 3 years in a managerial role within the Luxury Hospitality or Premium Service Industry in India.
Mandatory: Deep, practical knowledge of Indian Labor Laws and Andaman & Nicobar Administration labor rules is essential.
Experience operating in a remote or resort environment is highly desirable.

Assistant Manager Human Resources