Assistant Manager

Ready to build the future with AI?
At Genpact, we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of whats possible, this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.Get to know us atgenpact.comand onLinkedIn,X,YouTube, andFacebook.
Inviting applications for the role of Assistant Manager Data Scientist
In this role, the person is responsible for developing and implementing marketing models and algorithms, extracting insights from textual data, and collaborating with cross-functional teams to deliver AI solutions.
Responsibilities
Model Maintenance and Quality Assurance
Supporting the build, automation and maintenance of a suite of analytical and machine learning models to help drive the growth and retention objectives of AMPs Bank, Platforms and Superannuation businesses
Monitoring Model Performance: Continuously tracking the performance of deployed models to detect any decline in accuracy or other metrics.
Handling Data Drift: Identifying and addressing changes in the data distribution that can affect model performance.
Retraining Models: In conjunction with onshore data scientists and where appropriate, retrain models with new data to maintain their accuracy and relevance.
Optimizing Models: Making adjustments to improve model efficiency and effectiveness.
Detecting and Fixing Degradation: Identifying and resolving issues that cause models to degrade over time.
Providing timely updates and reports on the status of ongoing maintenance activities and model performance.

Data, Insights and Analytics

Although the primary focus of the role will be model maintenance, this role may be required to support broader data and insights activities that will ultimately guide decision making, including engagement triggers, campaigns and leads as part of one-off or always-on customer. These activities may include:
Assisting team members with data extraction, cleaning and preparation tasks
Analyzing data and historic trends to derive business insights
Building and presenting stories from model-based insights
Reporting on marketing KPIs, e.g. conversion rates, leads performance, retention, share of wallet, CLV
Providing support in maintaining documentation and standard operating procedures for data processes
Conducting competitive research and analyse benchmarking data

Qualifications we seek in you!
Minimum Qualifications / Skills
Bachelors degree in Computer Science, Statistics, Engineering, or a related field.
Strong programming skills in R to write callable R scripts using command line
Demonstrated experience with ML Frameworks such as sklearn (Python), caret(R)
Strong problem-solving and analytical skills.
Excellent communication and collaboration abilities.

Preferred Qualifications/ Skills:
Advanced degree in a relevant field.
Relevant Data Science certification
Why join Genpact?
Lead AI-first transformation Build and scale AI solutions that redefine industries
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your careerGain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
Grow with the best Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
Committed to ethical AI Work in an environment where governance, transparency, and security are at the core of everything we build
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.