Assistant Manager
Genpact
5 - 10 years
Pune
Posted: 4/15/2025
Job Description
Responsibilities
Develop and implement QA strategies, policies, and procedures for the Wealth Management domain.
Lead a team of QA professionals and manage the Audits and performance improvement process to ensure compliance with quality standards.
Drive employee performance improvement based on Quality audits insights.
Identify and flag any quality-related issues to the appropriate stakeholders.
Drive continuous improvement initiatives to enhance QA processes and efficiency.
Evaluation of controls for efficacy and adding new controls to minimize financial errors
Participate in client meetings and provide updates on QA activities and progress.
Collaborate with project teams to address any quality-related issues and provide recommendations for improvement.
Reviewing & publishing management dashboard, team performance reports, process improvements tracker and project status run across business group
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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