Assistant Manager
Genpact
5 - 10 years
Gurugram
Posted: 3/24/2025
Job Description
Responsibilities
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Respond to customer inquiries and problem escalations
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Provide support for data collection,
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Understand customer requirement and deliver within time
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Maintain a thorough understanding of client process and policies
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Provide excellent customer service to our customers
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Responsible to demonstrate capacity for critical thinking and analysis.
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Responsible to showcase strong work ethic, with the ability to work well both independently and within the context of a larger team-oriented environment
Qualifications we seek in you!
Minimum Qualifications
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Any Tech graduate degree or equivalent with a strong academic record
Preferred Qualifications/ Skills
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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