Assistant Manager

Responsibilities

1. Team Supervision:
• Lead a team of analysts, providing mentorship and ensuring high performance.
• Monitor and evaluate team metrics to meet defined SLAs.
2. Data Operations:
• Oversee data management processes, ensuring accuracy and adherence to quality standards.
• Handle escalations and resolve complex data issues in a timely manner.
3. Stakeholder Engagement:
• Collaborate with stakeholders to understand data requirements and provide solutions.
• Present insights and recommendations based on data analysis.
4. Process Optimization:
• Identify inefficiencies and implement automation or process enhancements.
• Partner with cross-functional teams to develop and execute improvement strategies.

Qualifications

Minimum Requirements:

• Bachelors degree in Business, Data Science, or a related field.
• Relevant years of experience in data management, with at relevant year in a leadership role.
• Advanced proficiency in data tools and platforms (e.g., SQL, Power BI, Tableau).

Preferred Qualifications:

• Familiarity with HCM tool SuccessFactors will be an added advantage
• Proven track record of managing teams and driving process improvements.
• Certifications in project management or data analytics.

Key Skills and Attributes:

• Strong leadership and interpersonal skills.
• Analytical mindset with a focus on problem-solving.
• Ability to manage multiple priorities and deliver under tight deadlines.