Assistant Manager
Genpact
5 - 10 years
Gurugram
Posted: 4/15/2025
Job Description
Responsibilities
:Conduct financial crimes risk management investigations including credit card, electronic fraud transactions, identifying and screening data anomalies
Engaging with clients to ensure smooth performance delivery, and prioritise high valued/critical transactions
Presenting performance results and ideas to management
Coordinating day-to-day work of the team and ensuring accurate and timely delivery of results to the client
Being familiar with the investigation process for transaction monitoring/KYC/ screening/ identification of fraud or other teams and occasionally assisting the team in service delivery
Upskilling new resources and ensuring fast induction to mainstream business processing
Maintaining work quality through audits, and putting checks in place.
Driving Genpact wide initiatives in the team.
Driving compliance of institutional, federal, and state laws, regulations, and guidance, including those related to Anti-Money Laundering (Bank Secrecy Act, USA PATRIOT Act, etc.)
Complying with company and client policies and procedures
Review data from systems and following client procedures to investigate, decide, and document transaction monitoring alerts
Minimum Qualifications
Under-graduation (Preferably with a background in commerce, finance or economics)
Excellent communication and presentation skills
MS Office applications like Excel, Word, PowerPoint, Outlook, etc.
Ability to independently research, analyse, and recommend solutions to close open items and discrepancies with the client
Ability to lead cross-functional and diverse teams
Ability to comprehend, analyses and complex financial reports and data
Preferred Qualifications/Skills
CAMS or CFE qualified
Relevant experience in processing transaction monitoring/ KYC/ screening/ fraud workflows within FCRM
Global exposure
Proficiency and/or fluency in a secondary language Spanish, Italian, German, Chinese, Russian, French, Arabic, etc.
Experience in retail/business/correspondent banking or brokerage
Outstanding analytical, investigative, and writing skills combined with the ability to navigate through ambiguity in a fast-paced, multifaceted environment
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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