Assistant Manager

Responsibilities

1. Team Leadership:
• Lead and mentor a team of learning analysts, ensuring high performance.
• Monitor team metrics and adherence to SLAs.
2. Learning Operations:
• Manage end-to-end coordination of learning programs.
• Oversee the development and delivery of training content.
3. Stakeholder Collaboration:
• Partner with internal teams and SMEs to align training with business goals.
• Present insights on learning outcomes and areas for improvement.
4. Process Enhancement:
• Identify gaps in the learning process and implement enhancements.
• Leverage analytics to optimize learning programs.

Qualifications

Minimum Requirements:

• Bachelors degree in HR, Business, or related fields.
• Relevant years of experience in L&D roles, with at least relevant year in leadership.
• Advanced proficiency in LMS and eLearning tools.

Preferred Qualifications:

• Certifications in instructional design or L&D management.
• Experience in managing cross-functional training projects.

Key Skills and Attributes:

• Strong leadership and interpersonal skills.
• Analytical mindset with attention to detail.
• Effective communication and stakeholder management abilities.