Assistant Manager
Genpact
5 - 10 years
Bengaluru
Posted: 3/5/2025
Job Description
Responsibilities
Basic understanding of the Workfront platform, its structure, key features, and primary functions like task management, projects, and collaboration.
Ability to configure new projects, define timelines, assign roles, and set up necessary structures, including task dependencies.
Proficiency in creating, assigning, and tracking tasks, ensuring that team members are aligned with timelines and deliverables.
Use of Workfronts collaboration tools such as messaging, updates, and document sharing to improve team communication and project execution.
Managing and organizing project documents within Workfront, including version control and collaborative review processes.
Ability to create and customize forms to capture specific data inputs required for various workflows, enhancing the usability of Workfront.
Managing roles and permissions to ensure that users have the correct access to projects, tasks, and other objects based on their responsibilities.
Creating and managing automated workflows within Workfront to streamline processes like task assignments, approvals, and notifications.
Setting up multi-stage approval workflows for various assets, ensuring compliance with review standards.
Designing custom reports and dashboards for stakeholders to track project progress, KPIs, and performance analytics.
Building and managing project calendars and timelines, including tracking deadlines, milestones, and key deliverables.
Managing and optimizing resource allocation across projects to balance workloads and improve productivity.
Using agile methodologies within Workfront, including Kanban boards, to manage iterative project workflows and sprints.
Administering the overall Workfront environment, including user setup, configuration settings, and ensuring smooth system performance.
Managing changes in Workfront projects, including adapting workflows, communicating changes to stakeholders, and ensuring compliance.
Creating and configuring custom objects in Workfront to tailor the platform for specific organizational needs or workflows.
Utilizing Workfronts version control and proofing features for document approvals, reviews, and feedback collection.
Setting up automatic notifications and reminders in Workfront to alert stakeholders about pending tasks, deadlines, or approvals.
Managing collaboration across teams and departments using Workfronts sharing and communication features, ensuring project alignment.
Creating custom reports and dashboards that enable data-driven decision-making and track key performance indicators (KPIs).
Conducting user training sessions and developing detailed documentation to ensure effective use of Workfront and its integrations.
Providing technical support and troubleshooting for Workfront users, resolving configuration issues, and ensuring platform stability.
Staying updated on new Workfront features and managing platform upgrades to ensure the system evolves with business needs.
Process Improvement and Standardization:
Identify and execute process automation and optimization opportunities in Workfront to realize full benefit of product suite capabilities.
Standardize templates, approval tasks and final task completion.
Implement new strategic controls using Lean principles and Six Sigma techniques.
Workfront Fusion knowledge desired
Perform other duties as assigned.
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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