Assistant Manager - Direct Procurement - Sourcing Strategy

Ready to shape the future of work?

At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.Get to know us atgenpact.comand onLinkedIn,X,YouTube, andFacebook.

Inviting applications for the role of Direct Procurement, Management Trainee/Assistant Manager

Manages the progress and performance of the Procurement team and is a directsupervisor who has closest proximity with Procurement specialist analyst and Procurement Management trainees. Scope of service includes the end-to-end Procurement and AP process, PR and PO creation, vendor master management, goods receipting, procurement related hold resolution, invoice processing, issue and hold resolution, vendor query management and AP related reconciliation activities.

Responsibilities

Qualify or reject purchase orders with detailed directions.

Establish and maintain internal and external partner relationships.

Collaborate with partners and Sales to modify purchase orders to meet customer needs promptly.

Explain key internal processes to vendor partners and Account Managers.

Update the status of aging purchase orders and follow up with partners on scheduled shipments.

Maintain part number information within client database, updating pricing and product line instructions for Sales.

Ensure the flow of information from partners to client.

Follow established procedures for daily work requirements and responsibilities.

Utilize new process improvement resources.

Stay current on departmental policies and product lines to ensure correct processing of drop ship purchase orders.

Work with management on approving exceptions outside departmental guidelines.

Seek assistance from Senior Specialist and Supervisor to resolve complex issues.

Review and analyse purchase orders for assigned product lines

Proactively work on issues causing purchase order placement delays and support additional information collection.

Communicate to Order Management or Master Data Teams regarding Item Master issues.

Contact person for client and internal stakeholders for any procurement related issues; owns regular operation rhythm.

Oversee process KPIs and metrics, provide deep analysis with understanding of root causes.

Provide technical guidance and share knowledge on processes and systems within the team in daily operations, train new joiners

Support and coordinate the team on daily processing/operations, workload allocation

Assist to hire, groom and help new members to onboard

Provide input for promotions and staff reviews

Facilitate regular 1 on 1 meetings and direct goal development and progress

Perform weekly trending-based coaching to manage team members performance

Handle a Team of FTEs and be responsible for day-to-day quality assurance, monitoring and coaching of the team

Manage the flow of day-to-day operation, Respond to customer queries and concerns

Qualifications we seek in you!

Minimum Qualifications / Skills

Bachelor's degree

Excellent professional experience in Source to Procure.

Industry Experience - Services or hi-tech industry

Knowledge on end-to-end Procurement and AP process, PR and PO creation, vendor master management, goods receipting, procurement, related hold resolution, invoice processing, issue and hold resolution, vendor query management and AP related reconciliation activities.

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.