Assistant Manager || Consumer Product || Gurgaon

Job Description

Job Description

Designation: Assistant Manager

Role: Key Account Management

Department: Consumer Product

Location: Gurgaon

About Tata 1mg

Tata 1mg is a trusted health partner for end consumers and large institutions. Our Mission is to make healthcare understandable, accessible and affordable for all Indians. Over the past three years, we've worked to build a healthcare platform that guides customers to the right and affordable care. Today, Tata 1mg is present in 1000+ cities- And we're just getting started. Leading the chart as one of the top consumer health platforms through ePharmacy, eDiagnostics, e-consult and offline stores, Tata 1mg has delivered over 15M ePharmacy orders, 2M eDiagnostics orders & 1M+ organic users/day in 2022 and we are just getting started. Our strongest asset is our 6400+ people enabling us to deliver on our mission consistently.

Know more about us: https://www.1mg.com/aboutUs

Know more about us:
https://www.1mg.com/aboutUs


Brief about the Team
The Quick Commerce team at Tata 1mg manages end-to-end operations across platforms like Blinkit, Zepto, and Instamart. They drive growth through strategic partnerships, platform execution, inventory planning, campaign management, and data-driven optimizations, ensuring high performance, visibility, and availability of the Consumer Products portfolio across leading QC platforms.

What will you do:

Take full ownership of the Quick Commerce (QC) channel, managing account performance, platform relationships, and execution across Tata 1mg's Consumer Products portfolio.

Oversee end-to-end operations across platforms including listings, pricing, promotions, and content management.

Build and maintain strong working relationships with category managers at Blinkit, Zepto, Instamart, and other relevant partners.

Ensure optimal inventory availability and fill rates through close coordination with supply chain, warehousing, and planning teams.

Lead new product launches, ensure catalog hygiene, and drive platform-specific campaigns to boost visibility and conversions.

Track and analyze performance metrics such as conversion rates, in-stock percentages, fill rates, and contribution margins; implement data-driven improvements.

Collaborate cross-functionally with internal teams including category, brand, content, design, and advertising to align and execute platform strategies.

Proactively identify and resolve operational issues including catalog errors, inventory lags, pricing discrepancies, and low platform discoverability.

What we are looking for:

4-6 years of experience in Key Account Management, with 2-3 years specifically in the online quick commerce space.

Experience either: - Working directly with a quick commerce platform like Blinkit, Zepto, or Instamart; or - Managing these accounts for a D2C/consumer brand.

Proven track record in driving business growth via online commerce channels.

Exposure to health & wellness, supplements, medical devices, or similar product categories is preferred.

Strong analytical and operational skills in managing supply chain and platform performance.

Proficiency in Excel/Google Sheets and platform analytics tools.

Excellent communication, stakeholder management, and execution capabilities.

Self-starter who thrives in a fast-paced, high-growth environment.

Why Join Us? Tata 1mg provide some of the most exciting and high-growth environment working.You get the added benefit of working in a prestigious legacy brand like Tata and a highly dynamic and versatile startup like1mg. Being an integral part of the Customer Experience will provide a great opportunity not only to scale up your personal goals & targets but also our organizational goals to great heights by leveraging the existing capabilities of Tata 1mg.

Disclaimer: Tata 1mg is proud to be an Equal Opportunity Employer. All employment decisions at Tata 1mg shall be made without discrimination, harassment or less favorable treatment of any employee or job applicant, either directly or indirectly, on the grounds of age, color, physical ability, ethnic origin, nationality, religion, gender, family status, marital status, prenatal status, gender reassignment, or sexual orientation. All employment decisions are based on business needs, job requirements, competence and merit.