Assistant Manager Client Services- Merchandising

We are looking for a dynamic and detail-oriented professional to manage client servicing for the merchandising division within our events business. The role involves handling end-to-end coordination between clients, internal teams, and vendors to ensure seamless execution of event-related merchandise projects.

Key Responsibilities

• Act as the primary point of contact for clients for all merchandising requirements related to events
• Understand client briefs and translate them into actionable merchandising plans
• Coordinate with design, production, and vendor teams for timely delivery
• Manage quotations, budgets, and cost negotiations with vendors
• Ensure quality control and brand compliance of all merchandise
• Oversee timelines to ensure delivery before event deadlines
• Conduct research on new and innovative merchandising trends, products, and materials
• Identify, evaluate, and source new vendors and suppliers for merchandising requirements
• Develop a strong vendor network to ensure cost efficiency and product innovation
• Handle on-ground coordination during events, if required
• Maintain strong client relationships and ensure repeat business
• Prepare reports, presentations, and post-event analysis

Required Skills & Competencies

• Strong client communication and relationship management skills
• Good understanding of event merchandising (corporate gifting, promotional items, branded materials, etc.)
• Strong research and sourcing capabilities
• Vendor management and negotiation skills
• Excellent coordination and multitasking ability
• Budget management skills
• Attention to detail and deadline-oriented mindset
• Proficiency in MS Office (Excel, PowerPoint)