Assistant Manager - Category Operations QC

Tata CLiQ is the flagship digital commerce initiative of the Tata Group. It is a multi-category e-commerce platform, operating across categories such as Fashion, Footwear and Accessories, Beauty, and Luxury. It has a unique omnichannel marketplace model offering customers the convenience of quicker delivery (by shipping from store), easy pick-up and returns, across 1,200+ brands and 1,000 stores in 100+ Indian towns and cities.

At CLiQ: 

• We obsess over customer delight.

• We are out there to find an alternate way of doing e-commerce.

• We carry an attitude to develop a culture of learning and continuous improvement, both for people and processes.

• We believe in Uncomfortable Transparency.

• We will always be respectful, empathetic, and caring about the well-being of our teams.

• we encourage experiments and creativity in Technology.

• We develop and use technology to enhance day-to-day life and have a positive impact on customers.

• We encourage experiments and creativity in Technology.

We are committed to strengthening diversity, equity, and inclusion at the workplace through an enabling environment, supportive work-life policies for employees, and a culture that welcomes differences and creates a sense of belonging. We strive to create a work environment where all employees can develop and grow to achieve their full potential. We are an equal opportunity employer and are committed to maintaining respect and dignity for all”

Role & Responsibilities :

Relationship Building – Maintain terms with key internal stakeholders, brands and sellers.

Vendor / Seller Management – New & Existing seller/vendor onboarding and management

Operations – Managing end to end processes with key stakeholders and provide support in resolving any blockers

Buying – Manage the internal processes for new assortment including SOR/OR buys and product catalogue

Ageing & Damage Clearance: To ensure clearance of all damage and expiry stocks from all WH monthly.

Category understanding – 360 degree view and understanding of categories

Monitoring sales and operational efficiencies

Skillset Required:
1-3 years of experience in E-commerce Business Roles.
Strong at data-driven decision-making.
Strong Follow up skills with internal and external stakeholders
Strong experience of task management and handling competing priorities.

Software Skill Required:
MS office (MS Excel, PowerPoint) – Very good / Strong
Basic Understanding of ERP/Seller portal/SAP
Jira / Fresh Service (Any ticket raising Portal experience)