Assistant Manager- Underwriting

Genpact

5 - 10 years

Bengaluru

Posted: 03/09/2024

Getting a referral is 5x more effective than applying directly

Job Description

Responsibilities

• Strong knowledge of P&C Insurance, preferably new business and Renewal for US/Canada market and team leading experience with a span of not less than 10-20 FTEs
• Proactive communication across all levels to ensure Zero Surprise operations and thought leadership to build an impact and help organization meets its goals
• Maintaining and measuring the performance of processes in terms of efficiency and effectiveness matrix and ensuring adherence to Service Level Agreements
• Driving continuous operational improvements thereby delivering YOY efficiency benefit to the customer and improving customer happiness levels
• Providing effective resolution to customer queries and improving relationships with the customer by anticipating customer future requirements, thereby ensuring a positive customer experience
• Directly responsible for its people, their growth, engagement, and retention and framing work direction and plan for the associates after detailed assessment of their capabilities.

Minimum Qualifications

• Graduate with any degree

Preferred Qualifications

• Preparing & presenting all weekly/monthly MIS reports and scorecards pertaining to process and efficiency.
• Ability to think long-term strategically and operationally
• High customer service orientation.
• Excellent written and verbal communication
• Excellent statistical knowledge
• Highly motivated and achievement oriented

About Company

Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.