Assistant Manager - Technology Services

MetLife

5 - 10 years

Noida

Posted: 24/08/2025

Job Description

Position Summary
This position is responsible for design and implementation of application platform solutions, with an initial focus on Customer Communication Management (CCM) platforms such as enterprise search and document generation/workflow products such as Quadient, xPression, Documaker, WebSphere Application Server (WAS), and technologies from OpenText. While gaining and providing expertise on these key business platforms, the Engineer will identify opportunities for automation and cloud-enablement across other technologies within the Platform Engineering portfolio and developing cross-functional expertise
Job Responsibilities
Provide design and technical support to application developers and operations support staff when required. This includes promoting the use of best practices, ensuring standardization across applications and troubleshooting Design and implement complex integration solutions through collaboration with engineers and application teams across the global enterprise Promote and utilize automation to design and support configuration management, orchestration, and maintenance of the integration platforms using tools such as Perl, Python, and Unix shell Collaborate with senior engineers to understand emerging technologies and their effect on unit cost and service delivery as part of the evolution of the integration technology roadmap Investigate, recommend, implement, and maintain CCM solutions across multiple technologies Investigation of released fix packs, provide well documented instructions and script automation to operations for implementation in collaboration with Senior Engineers in support of platform currency Capacity reviews of current platform Participate in cross-departmental efforts Leads initiatives within the community of practice Willing to work in rotational shifts Good Communication skill with the ability to communicate clearly and effectively
Knowledge, Skills and Abilities
Education	Bachelor's degree in computer science, Information Systems, or related field.
Experience	7+ years of total experience in designing, developing, testing and deploying n-tier applications built on java, python, WebSphere Application Server, Liberty, Apache Tomcat etc At least 4+ years of experience on Customer Communication Management (CCM) and Document Generation platforms such as Quadient, xPression, Documaker. Linux/Windows OS Apache / HIS IBM WebSphere Application Server, Liberty Quadient, xPression Ansible Shell scripting (Linux, Powershell) Json/Yaml Ping, SiteMinder Monitoring & Observability (Elastic, AppD, Kibana) Troubleshooting Log & Performance Analysis OpenShift
Other Requirements (licenses, certifications, specialized training – if required)

About Company

MetLife, Inc. is a leading global provider of insurance, annuities, and employee benefit programs. Founded in 1868 and headquartered in New York City, MetLife serves individuals and businesses in over 40 countries. The company is especially known for life insurance, health insurance, retirement planning, and investment solutions. With a long-standing history of financial strength and innovation, MetLife is one of the largest life insurers in the world.

Assistant Manager - Technology Services

MetLife

Job Description

Experience

Other Requirements (licenses, certifications, specialized training – if required)

About Company

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