Assistant Manager - Source to Pay
Genpact
5 - 10 years
Jaipur
Posted: 3/24/2025
Job Description
Responsibilities
:Lead and provide day-to-day management to a dedicated Buydesk Team to deliver timely, ensure quality and value add purchasing services and advice to the department
Support the Procurement team in the day-to-day management by promoting and facilitating a collaborative and integrated approach to the delivery of an end to end supply, procurement and purchasing service
Monitor compliance against the purchasing Policy and help educate internal customers on purchasing processes
Oversee and manage a quality of service provided by the team
Actively manage the requisition queue and support in New Vendor Setups / Modifications
Resolution of Disputed Invoices for Price / Quantity / GR related Blocks
Provide Customer Service support to Requestors / End Users on Procurement Processes, Order Status etc.,
Promote continuous improvement of Process Efficiencies
Need to coordinate with different stakeholders and ensure closure of e2e process
Supplier relationship management- at the transactional end, focus on execution of task or item within the constraints of the purchase order
Develop and maintain a high performing team by effectively implementing the process Performance Planning and Reviewing Framework
Build capability within the Team by implementing development plans
Manage communications and the flow of information to and from the Team so that individual team members are kept informed of and are aligned to Process, Business and Departmental initiatives, objectives and priorities
Provide clear leadership and direction around day-to-day management of the Teams work
Lead in a manner consistent with the Departments values by encouraging the application of best practice / proven S2P practices and processes
Role model, active participation in, and commitment to, the implementation of change and organizational development initiatives and contribute to the development, leadership and governance of the process
Participate in Department, Business and group development initiatives
Undertake other tasks that the Department may reasonably require
Contribute to the promotion and effective implementation of changes to policy and procedure for the benefit of the process
Complete reporting, both internally to the team and to business, and externally when required
Build effective relationships across Genpact and with stakeholders in order to drive support and commitment to the Procurement and Purchasing Policy and processes
Manage engagement with internal customers to monitor and obtain feedback on purchasing service levels and outcomes
Manage effective communications to internal customers about Purchasing services and changes to business processes
Oversee the sourcing process within the purchasing team
Manage purchasing processes and allocate requisitions to resources and other purchasing based service requests
Monitor the requisitions queue to ensure timely responses to, and management of, all requisitions by the team
Assess, monitor and report on the risks associated with purchasing
Monitor compliance of the purchasing process
Is responsible for ensuring receipting and invoicing processes are monitored and managed within SLA standards
Track and report out the metrics at an agreed frequency
Report on KPI for team performance
Communicate with Stakeholders and positively engage with them to achieve a desired outcome
Work towards simplifying the process through continuous improvements
Need to ensure the Standard Operating Procedures are put in place with the latest updates
Work with AP team to get working the invoices resolution
Complex Decision-making- Evaluate multiple options to determine the best course of action for situations where there is not one right answer
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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