Assistant Manager - OTC

Genpact

5 - 10 years

Jodhpur

Posted: 03/09/2024

Getting a referral is 5x more effective than applying directly

Job Description

Responsibilities

In this role, you will be responsible for all the activities related to O2C domain.
• Validate the Purchase Order (PO) requests from to bill the order.
• Constantly to be interacted with client’s for their feedback and support them wherever required. Ready to support any time at various locations as per client’s expectation
• Manage Order to Cash related to collections and dispute management, implement & enforce to strategy
• Interaction with end customers via Calls and Emails for collecting pass due amounts.
• Meeting collections numbers/targets (monthly/ quarterly/ yearly)
• Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls.
• Lead and participate in conference calls with Country / Regional Financial Managers.
• Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards
• Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects)

Minimum Qualifications

• B.Com Graduation (MBA – Finance preferred)
• Meaningful experience in Order to Cash

Preferred Qualifications

• Very Good Written and Verbal Interpersonal skills
• Proficient in MS Office applications, especially in MS Excel

About Company

Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.