Assistant Manager - LDT
Genpact
5 - 10 years
Gurugram
Posted: 3/5/2025
Job Description
Responsibilities
Create a roadmap for driving lean digital transformation and process improvement for the clients core and enterprise operations
Create Point of Views and Art of the Possible by assessing operations from the lens of Digital, Analytics and Process Re-engineering/re-imagination
Lead digital led transformation Projects for the business, individually complete 2-3 high impact projects per year per guidelines for certification
Program management involving cross-functional teams and multiple project leads for timely delivery of results
Lead and Implement business process management system for new clients
Drive Lean Digital Transformation DNA - training, testing & certification, lead any other analytics and productivity initiatives that come up
Coach & Mentor Project Owners and Team Members in DMAIC and Lean projects
Partner with operating teams in delivering key SLAs, productivity commitments, risk mitigation, etc.
Establish a governance framework and steer continuous improvement conversations with clients/internal stakeholder
Qualifications
Minimum qualifications
MBA / Masters
Preferred qualifications
Certified Project Manager/Black Belt
Certified in RPA/Digital
Skill Set
Program Management skills leading clusters of individual projects in parallel through wide cross-functional teams
Strong Influencing skills and clarity of thought
Strong Quantitative and problem-solving ability: Ability to conceptualize complex problems and develop an Analytical road map for them
Working/functional experience of Digital offerings such as Robotics Process Automation, Artificial Intelligence, Predictive Analytics, Machine Learning, etc.
Ability to challenge status quo & out of the box thinking
People Leadership: Ability to coach & mentor people. Ability to effectively influence & motivate others.
Delivers oral and written communications that have clarity and impact.
Creates a team environment of accountability and commitment for reaching project goals.
Should be open to traveling to multiple client locations up to 3 months duration for short term or 12 months for long term assignments
Ability to work in diverse teams and with multiple internal and external stakeholders
Black Belt Certification and Project Management Certification is an added advantage
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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