Assistant Manager - Customer Communication Specialist
Genpact
5 - 10 years
Gurugram
Posted: 05/03/2025
Job Description
Responsibilities
Work on the implementation of communication plans for regulatory, product, and crisis communications.
Develop and execute customer campaigns and communications.
Create and edit original copy that is accurate, well-researched, and meets client/company needs and deadlines.
Connect with internal and external parties to learn about their content needs.
Conduct research to formulate ideas or support writing.
Learn about the target audience for copy.
Assist in other aspects of the creative or research processes to create cohesive, accurate content.
Partner with internal stakeholders to ensure communications are accurate, compliant, on brand, and reach business objectives.
Adhere to the existing quality control process.
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
Services you might be interested in
One-Shot Campaign
Reach out to ideal employees in one shot!
The intelligent campaign for reaching out to the ideal audience to whom you can ask for help (guidance or referral).